Hospitals with Higher Nurse Communication Scores are More Profitable
Deloitte research shows a 1.4% higher margin in hospitals with better nurse communication scores

If you think that improving nurse communication is just fluff - guess again. In a comprehensive study by Deloitte, researchers found that nurse communication was the HCAHPS domain most highly correlated with better profit margins. It just makes good sense to invest in your nurses to improve scores and ultimately the bottom line. Baird Group offers two great options to enhance nurse communication skills.

Baird's Nurse/Patient Partnership© is an engaging and skill-enhancing session created and delivered by nurses and for nurses.

Nurse Leader Rounding Skill-builder© increases nurse leader confidence and skills in making effective, purposeful patient rounds. This workshop can be paired with shadow-coaching where Baird Group coaches observe nurse leaders during rounds and provide instant feedback.

Nurse/Patient Partnership©
caring for patient
2-hour Workshop Style Training
The two hour training gives nurses hands-on experience with communication skills while rekindling their passion for nursing.
Nurse Leader Segment
This special segment examines the unique role of nurse leaders, focuses on skills to help the leader effectively coach their staff and presents tools to connect training to daily operations.
Demonstrations and Practices
Designed to improve communication, raise empathy and engage the heart.
Nurse Leader Rounding Skill-builder©
Interactive Methodology
Training aimed at engaging leaders. 
Build leader confidence and skills
Designed to raise leader confidence in making effective rounds, and build their skills in providing constructive feedback to staff nurses, based on rounds.
Heightened Awareness
The training helps raise awareness of opportunities for service recovery and and builds skills to respond effectively
Baird Group, 426 McMillen Street, Suite 2, Fort Atkinson, WI 53538
Toll Free: (866)-686-7672 |